Customer Reviews and Credibility
After you have had your screening, you will be invited to take part in a customer survey if you wish to. We analyse the feedback we receive every month.
For example, of those customers who had screenings in January 2019 and completed a survey:
- 94% of customers rated the service at their screening as good or excellent
- 95% of customers rated the results service as good or excellent
Below are some of the positive comments we received during January 2019 in response to the question “Is there anything else you’d like the company management to know?”
- Your charges make it affordable for all so many people to take charge of their health.
- Having a venue so close to home made all the difference – I wouldn’t have gone to Gloucester.
- I took the Bluecrest report to my doctor in order to discuss the results. She commented that she felt the layout and content of the report to be quite good and worth the money.
- I attended an appointment with my GP and found the results very helpful to plan the way ahead to monitor findings.
- The young male nurse was kind and efficient.
- Hoping next time there will be like a membership discount.
- You have chosen your staff very carefully much appreciated.
- The gentleman I saw was very polite and put me at ease.
- The nurse who was testing me was very nice and explained everything to me, so I have no comments.
- Just to say how professional, friendly and reassuring the nurse was.
- Was excellent from start to finish. I have already recommended to family and friends.
- A very pleasant experience staff very helpful.
- This was my fourth screening; a Bluecrest screening has become a biennial event in my life. The staff at each event have been excellent and the reports are thorough and valuable.
- Please contact me when in Reading area Last year I had to chase you, resulting in testing late in the year
- Very pleasant surrounding where you held the clinic, I know the owner !! Your staff were lovely. Thank You.
- Always had great service from Bluecrest. I find staff who do medical are absolutely brilliant many thanks to all.
- A very comprehensive document was produced – thank you.
- The technician I dealt with was professional and friendly, and completed the blood sampling with a minimum of fuss. I felt it was a very stress-free experience.